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Guidelines for Resolving Conflict
by Mary L. Obata, M.A.
Conflict is a necessary, inevitable part of a relationship. It
is actually healthy to engage in conflict and be able to resolve issues. What is unhealthy is to repetitively engage
in escalated, destructive conflict. Following are guidelines to keep destructive fighting to a minimum and to be
able to resolve conflict peacefully and constructively
Set up fair fighting rules before a fight begins. It is important to treat each other with respect. Agree to no
yelling, name-calling, sarcasm, blaming, labeling, no using the words “always” or “never,” and no bringing up the
past. Stay focused on one issue at a time, don’t bring up “But you do __________.” If a rule is broken instead
of doing the same thing back (e.g., yelling or name-calling) say, “It is not okay for you to _________.”
Use time-outs to stop escalating fights. Agree to use the word “Time-out!” as a signal when discussions begin to
get out of control. Pay attention to your internal responses, and when you start feeling flooded with intense feelings,
feel your heart start racing and the adrenaline pumping, STOP and say “I need a time-out, I will be back in 20
minutes” (or however long you think you’ll need). Telling your partner a certain amount of time that you will be
gone is important to ensure that your partner does not feel abandoned.
It is important to honor one another’s boundaries. Remember not to continue talking or try to stop your partner
from leaving when he/she asks for a time-out. Realize that you can get much further if you are both calmed down
rather than continuing in an escalated, repetitive back-and-forth exchange going nowhere. Also, you don’t want
to say something that you will regret later. It usually takes at least 20 minutes for the body’s “fight-or-flight”
response to return to normal. If the person who took the time-out needs more than 20 minutes, come back to your
partner and tell him/her that you need more time and how much more.
Anger is energy that needs to be released. While it is not healthy to “vent” your rage at your partner, it is healthy
to find ways to release the energy. Immediately take some deep breaths (breathe all the way down into your stomach)
to move the energy out. Physical exercise is best. Take a walk around the block, go biking or jogging. Other alternatives
if you stay indoors are to twist a towel between your hands, take a crayon and paper and draw your anger, write
your feelings down on a piece of paper, scream into a pillow. Practice expressing anger in appropriate ways before
it gets to the point of rage, “I am feeling very angry because __________.”
Take time to identify feelings underlying your anger that are more difficult to experience—sadness, powerlessness,
hopelessness or fear. Sometimes, it is much easier to feel and express the anger rather than the hurt feelings
underneath. Expressing your vulnerabilities in a relationship can be scary but so much more constructive and healing.
Think about your part in the argument. Often an argument ensues because you got defensive and weren’t able to acknowledge
the truth in your partner’s statement. Take a moment after your partner has said something to acknowledge his/her
side instead of just giving your point of view right away. Both points of view usually have merit and you can get
caught up in endlessly battling your points when they both are true. Simply saying “You’re right” or “I’m sorry”
can go a long way in opening up the discussion and allowing resolution.
Pay attention to the negative messages you might be telling yourself about your partner. Those negative thoughts
can keep you embroiled in anger. You can shift your feelings just by thinking that your partner has had a bad day
or that you know he/she was hurt and didn’t really mean what he/she said. Look underneath the surface of your partner’s
actions to find compassion for him/her.
Look at your reactions to your partner’s words. You may be reacting to old messages from childhood that are being
triggered in your current relationship. Are there underlying beliefs you’ve developed about yourself that you hear
in your partner’s words and might be trying to fight against like “I’m not lovable,” “I can never do enough,” or
“I’m not good enough”? So that you can understand each other better, share those beliefs and talk about what gets
triggered for you.
Practice using “I” messages when discussing an issue. State the problem as clearly and concretely as possible focusing
on a particular behavior: When you _______________, I feel _______________. Your partner should reflect back what
he/she heard: I hear you saying that _____________. Is that right? Your partner can then say how he/she feels and
you both can work toward a solution after understanding each other’s perspective.
Mary L. Obata, M.A.
Center for Inner Work
5100 Marlborough Drive
San Diego, CA 92116
Phone (619) 640-0840
E-mail mobata@san.rr.com |
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